Account manager application

About the Role

As an Account Manager, you will be an essential part of our team, responsible for maintaining and expanding relationships with our valued clients. You will play a pivotal role in understanding their needs and ensuring their satisfaction with our services. Your insights and expertise will directly contribute to the continued growth and success of our business.

Key Responsibilities

• Define, drive and execute the existing customer and market strategy,

• Developing a thorough understanding of key clients' needs and requirements, while list selling, up-selling and cross-selling TrifectaGaming solutions,

• Responsible for all communication to and from clients with the goal of continuously developing and improving a strong and long-term relationship,

• Drive and execute the planning of customer and market growth enablers,

• Oversees that product offer, contract and business model is adjusted to provide the most profitable relationship,

• Explains the functionality of new game and software releases to operators and how to best monetize new features,

• Provides product managers and product owners with customer feedback, requesting and understanding the market dynamics and underlaying customer growth factors.

Qualifications:

• +3 years’ experience in the iGaming industry in key account management is a must!

• Strong negotiation skills with exceptional customer service skills,

• Fluent in English, outstanding communication skills, and very organized,

• Proven track record in sales & revenue growth performance with a customer-centric focus,

• Problem-solving and a can-do attitude,

• Be willing to travel internationally in line with business needs to attend industry conferences and networking events as a representative of Trifecta Gaming

We are excited about the possibility of you joining our team and bringing your unique talents to Trifecta Gaming. If you are passionate about building lasting relationships and driving business growth, we would love to hear from you.